Reference

Legal terms for your 10cric account

India-facing legal terms, access rules and request paths sit in one place, so you can check what applies before you open your account.

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10cric Legal terms for your 10cric account
CONTACT ROUTES

Where to send legal requests

Legal requests work faster when you use the right channel. We route access questions, correction requests and written notices from the message centre to the mailbox shown in your account area, then…

Message centre Use the in-account message centre for access, correction or notice requests. We keep the thread attached to your file, confirm the region on record and answer from the same case so nothing gets split across channels.
Email Send legal questions to the email address shown in the footer or account area. Include your registered email, region and the point you want checked so we can route it without asking for the same details again.
Written notice If you need a paper trail, use the postal or written route listed in your account area. We log receipt dates, attach the notice to your file and reply through the same channel used for the request.
DATA HANDLING

How we handle your records

We keep legal handling practical. Only the details needed for access, requests and verification move through the system, cookies keep session state and form steps intact, and account…

Data use

We use account and request data to verify identity, route notices and keep a lawful audit trail.

Cookies

Cookies keep the session alive, remember form state and help us spot repeated login errors.

Security

Your password, device checks and sign-in alerts help protect access.

Retention

We keep records only for as long as the rule set for that record requires.

Change requests

If your name, contact detail or region note changes, send the request from the account email and include the supporting…

Contact path

For legal follow-up, use the same channel that received your first message.

Common legal questions for you

This section covers the points you are most likely to check before opening an account: which law applies, how we handle requests, what records we keep and how you reach us. If your location changes, the rule set can change with it, so read the answer against the region on file. We keep the wording dated so you can tell which version applied when you sent a request.

The law tied to your location applies, and access is available only where local law permits. If your region changes, we re-check the rule set before the account continues under that profile.

Send the request from your account email and include the field you want changed plus the supporting document. We match it to your record and reply through the same channel.

Yes. We keep a dated record of notices, replies and changes so the file shows what happened and when. We hold it only for the retention period that applies to that record type.

Cookies keep your session stable, remember form steps and help us spot repeated sign-in errors. They support the account flow, but they do not replace the legal terms shown in your account area.

Use the message centre, the email address in the footer or the written route listed in your account area. Include your registered email and region so we can route it correctly.

Yes, if the change matches the record and local law. Send the update request with the required document, and we will confirm whether the file has been amended or whether more proof is needed.

We update the wording shown for the affected region and keep a dated record of the revision. Your next login should reflect the current terms that apply to your account at that time.

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